Safety & Hire Agreement
Your Safety is Our Priority
Welcome to our comprehensive safety guidelines! These instructions ensure everyone has a fantastic time while staying safe. Please read through these important guidelines before your event to guarantee the best experience for all our young adventurers.
A Message About Safety
These instructions are designed to help your children have the most amazing time possible while keeping them completely safe.
At Castles 4 U, we believe that the best parties happen when everyone feels secure and can focus on having fun. Please take a moment to read through our safety guidelines and hire terms. Remember to use your common sense, supervise the children, and let's create some magical memories together!
Essential Safety Rules
Hire Responsibility
The person hiring the bouncy castle is responsible for ensuring all possible steps are taken to avoid injury to users and damage to the equipment. Think of yourself as the party safety captain!
Adult Supervision Required
A responsible adult must closely supervise the bouncy castle at all times. Children need guidance to play safely and have the most fun possible.
Age Restrictions
No adults allowed on children's bouncy castles (age limit: 12 years). Adults and children should never use the castle at the same time to prevent accidents.
Capacity Management
Avoid overcrowding! Limit numbers based on children's ages and sizes. It's best when children of similar ages play together.
Safe Play Behavior
No pushing, fighting, or rough behavior. Keep the atmosphere fun and friendly for everyone to enjoy safely.
No Food or Drinks
Keep all food, drinks, and chewing gum away from the bouncy castle to prevent choking hazards and keep the equipment clean.
Remove Dangerous Items
All shoes, glasses, jewelry, and sharp objects must be removed before bouncing. Safety first, fun second!
No Party Decorations
Face paints, party poppers, streamers, and silly string can damage the equipment and should not be used on or near the castle.
Fire Safety
No smoking or barbecues near the bouncy castle. Keep all heat sources well away from the inflatable equipment.
Pet Policy
Pets are not allowed on or near the bouncy castle for hygiene and safety reasons.
Climbing Prohibition
Climbing, hanging, or sitting on walls and support beams is dangerous and strictly prohibited.
Safety Step Usage
The front safety step is for getting on and off only - no bouncing on it! This prevents children from bouncing off and getting hurt.
Health Considerations
Children with back/neck problems or those feeling unwell should not use the bouncy castle. When in doubt, err on the side of caution.
Power Management
Switch off the blower at the mains when the castle isn't being used. This saves energy and extends equipment life.
Inflation Safety
Never allow anyone on the castle during inflation, deflation, or when deflated. Wait until it's fully inflated and secure.
Equipment Area Safety
Keep children away from tie-down points and the electrical blower area. These areas are for adults only.
Wet Weather Usage
Don't use the castle if the jumping area becomes wet. If there's no shower cover and it starts raining, stop use immediately.
Heavy Rain Protocol
In heavy rain, switch off the bouncy castle. Any wetness or bubbling can be dried with a towel once conditions improve.
Equipment Failure Response
If the equipment fails for any reason, ensure all users exit the bouncy castle immediately and contact us.
Unauthorized Handling
Only authorized personnel should move the bouncy castle or handle electrical equipment. Please don't attempt repairs yourself.
Return Condition
The inflatable must be returned clean, unsoiled, and undamaged. Additional charges apply for excessive cleaning or damage repairs.
Insurance Coverage
We maintain full public liability insurance. Any claims are subject to an excess that the hirer would be responsible for.
Important Legal Notice
CASTLES 4 U CANNOT ACCEPT RESPONSIBILITY FOR INJURY OR LOSS SUSTAINED THROUGH THE USE OF OUR EQUIPMENT.
By hiring our equipment, you acknowledge understanding and acceptance of all safety guidelines and terms.
High Winds Safety Policy
Legal wind speed limit: We cannot erect inflatables in winds/gusts over 24mph.
For the safety of all families who hire from us, we reserve the right to cancel rentals if weather forecasts indicate approaching dangerous wind conditions.
Please don't think of this as us spoiling your special day - think of this as a company that prioritizes your family's safety above profit.
Questions or Concerns?
If you're unsure about anything or need clarification, please don't hesitate to contact us!